DAMAGE ASSESSMENT FAQs


The Regional Municipality of Wood Buffalo, in partnership with the Government of Alberta, is pleased to provide evacuees with an online damage assessment map for residents to assess the potential damage of their property. Upon your return, there will be a process in place for access and assessment.

Following a review of your property, please review the frequently asked questions (FAQs) and useful links below.

When will I be able to return home?

Although the Regional Municipality of Wood Buffalo remains under a mandatory evacuation notice, the Municipality is identifying a phased approach for re-entry. More information will be provided regarding safety guidelines at a later date.

Will I be allowed to go through my damaged home?

For your safety and the safety of your neighbours, and to allow your property to be left as is, your property will be fenced off. There will be a process in place – which will be announced at a later date – to allow residents to visit their property. Processing the recovery of your home will be in conjunction with the Municipality on a case by case basis.

Useful Links and Information


First Responders

Utilities

Alberta Health Services (AHS)

Alberta Health Services, Canada’s first and largest province-wide, fully-integrated health system, is responsible for delivering health services to the residents of Alberta. AHS has a number of resources available, including:

Insurance

For all insurance related questions, contact your insurance provider. If you have broad insurance questions, you can contact the Insurance Bureau of Canada at www.ibc.ca or 1-877-227-5422 (Customer Service).

If you are not insured, contact the Canadian Red Cross at 1-800-565-4483 or www.redcross.ca.

If your home has a mortgage, call the bank or company that holds this mortgage to let them know about the wildfires as soon as possible. Fire damage can temporarily reduce the value of your home, but once the damage has been repaired, the value will return.

Rapid Damage Assessments


Rapid Damage Assessments (RDA’s) are performed when an emergency situation has occurred. These emergency situations could be a wildfire, flood, tornado or earthquake. RDA’s are completed by Safety Codes Officers (SCO’s) who have the authority in a given jurisdiction to inspect structures as per the Alberta Safety Codes Act. The SCO’s enforce the applicable Building, Electrical, Plumbing and Gas codes to ensure buildings are safe occupancy.

The Safety Codes Officers’ Rapid Assessment is a visual exterior inspection that verifies there are no significant unsafe structural, electrical and gas conditions that would prevent the safe occupancy of a structure. No homes were entered during the inspections.

In addition, there may be other hazards on the property that may have been identified by the safety codes officer. These hazards must be addressed and are the responsibility of the home owner to ensure they are resolved so that anyone that may or could be on the property are safe.

If there is a red or yellow placard on your house, further information on what this means for re-occupation of your house will be provided prior to re-entry. If you do not have a placard on your house, your home is safe to occupy after the evacuation order has been lifted and in accordance with re-entry timelines announced.

Although a Safety Codes Officer has deemed your home ok to occupy, other hazards may be present within your home. Such hazards may include, water damage in your basement from a sump pump failure during a power outage, smoke damage or spoiled food. Please refer to your welcoming package or visit www.rmwb.ca/ymmfire for more information on how to deal with damages from the wildfire.

The assessments use the following colour identification system:

Red Placard - UNSAFE

This property has been inspected in an emergency situation and a Rapid Damage Assessment has been performed by the Local Authority and has been found to be unsafe to occupy. more...

Yellow Placard - RESTRICTED USE

This property has been inspected in an emergency situation and a Rapid Damage Assessment has been performed by the Local Authority and has been found to have damages that will restrict the use and occupancy. more...

Blue Placard - TOTAL LOSS

This property has been inspected in an emergency situation and a Rapid Damage Assessment has been performed by the Local Authority and has been found to have substantial structural damage. more...

 

If there is a red or yellow placard on your house, further information on what this means for re-occupation of your house will be provided prior to re-entry. If you do not have a placard on your house, your home is safe to occupy after the evacuation order has been lifted and in accordance with re-entry timelines announced.

Although a Safety Codes Officer has deemed your home ok to occupy, other hazards may be present within your home. Such hazards may include, water damage in your basement from a sump pump failure during a power outage, smoke damage or spoiled food. Please refer to your welcoming package or visit www.rmwb.ca/ymmfire for more information on how to deal with damages from the wildfire.